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**Rendflex** · 08-22-2012, 20:53

**Nekochan** · (This post was last modified: 08-22-2012, 20:56 by Nekochan.)

wtf is dis

**Pozzuh** · (This post was last modified: 08-22-2012, 21:01 by Pozzuh.)

I worked at Comcast as phone tech support for the internet. So basically, a lot of resetting modems. I got a call from a middle-aged woman who said her "internet was broken". I started to go through the common troubleshooting steps and quickly realized she had no idea what I was talking about. She seemed frustrated from the start and was instantly giving me attitude. She seemed completely baffled when I asked her how many lights were green on her modem. She didn't seem to have any idea what a modem was.
She did, however, say ... "My TV is black".
This confused me, because I was tech support for the internet, but it was possible she intended to call tech support for Comcast's cable television department. I asked her to clarify if she was having an issue with her cable box....
HER: "Look... it was working fine earlier today... now the internet is broken. My TV is black"
ME: "Are you having trouble getting television channels, Miss?"
HER: "NO! ... MY INTERNET IS BROKEN"
ME: "Sorry... I mean to ask, are you having trouble with your television service as well? I do not show that there is an outtage in your area, but if you have pr--"
HER: "IT'S MY INTERNET! It was working earlier today and now it's BROKEN!"
ME: "Ok, I understand... I'm sorry for the inconvenience. So it's not your cable service. You are having trouble accessing websites and your e-mail?"
HER: "IT's just black! My TV is black. Nothing. It's just BLACK!!"
I had to pause for a second and sigh internally. This woman was clearly not tech savvy. I had to think like my grandmother or this was going to be long call... and then it suddenly hit me... no... can't be... can it?
ME: "Miss, everything is going to be fine. I'm going to take care of you. Let's try this... look on the back of your TV... can you tell me how many cables are coming out of it?"
HER: "Two"
ME: "Ok, great. Make sure they are plugged in nice and tight. Next... can you do me a favor and just very carefully follow each cable to see where they lead? We just want to make sure they haven't come loose"
HER: Sigh "Fine... but I'm telling you it's broken. Pause Ok, one is going into the wall. Pause ... The other is going into the big box under the desk"
ME: "That's your computer. There should be several cords going into the back of it, right?
HER: "Yes"
ME: Does it appear to be on? Any noise coming out of it? Are there any lights on the front?
HER: "Yes. There are blinking lights on front"
ME: "Ok Great. Here's what we are going to do. Look on the FRONT of that "TV" screen that is black. Towards the bottom there should be buttons. Sometimes they are a little hidden on the bottom of the screen. You should be able to feel around for them. One of them is a power button. It might have a symbol that looks like a circle with a dash through it. Go ahead and press that button when you find it.
HER: 20 second pause ... "... OH! It's back! The Internet is back! Thanks!" click
....

**JariZ** · 08-22-2012, 21:01

What the fuck did you just fucking say about me, you little bitch? I'll have you know I graduated top of my class in the Navy Seals, and I've been involved in numerous secret raids on Al-Quaeda, and I have over 300 confirmed kills. I am trained in gorilla warfare and I'm the top sniper in the entire US armed forces. You are nothing to me but just another target. I will wipe you the fuck out with precision the likes of which has never been seen before on this Earth, mark my fucking words. You think you can get away with saying that shit to me over the Internet? Think again, fucker. As we speak I am contacting my secret network of spies across the USA and your IP is being traced right now so you better prepare for the storm, maggot. The storm that wipes out the pathetic little thing you call your life. You're fucking dead, kid. I can be anywhere, anytime, and I can kill you in over seven hundred ways, and that's just with my bare hands. Not only am I extensively trained in unarmed combat, but I have access to the entire arsenal of the United States Marine Corps and I will use it to its full extent to wipe your miserable ass off the face of the continent, you little shit. If only you could have known what unholy retribution your little "clever" comment was about to bring down upon you, maybe you would have held your fucking tongue. But you couldn't, you didn't, and now you're paying the price, you goddamn idiot. I will shit fury all over you and you will drown in it. You're fucking dead, kiddo.

**Pozzuh** · 08-22-2012, 21:06

^tl;dr

aosma8 · 08-23-2012, 08:33

(08-22-2012, 21:06)Pozzuh Wrote: ^tl;dr

Screw you its funnier.

~~d0h!~~ · 08-23-2012, 08:44

he is teabagging, thats what this video is about

**Pozzuh** · 08-23-2012, 08:57

^I have never seen that before

**kokole** · 08-23-2012, 13:41

(08-23-2012, 08:44)d0h! Wrote: he is teabagging, thats what this video is about

i couldnt know it by myself, thanks @~~d0h!~~ now i understand it!!111!!

Spoiler (Click to View)

**Rendflex** · 08-23-2012, 14:22

hi .